Privacy Policy

Flame Media is committed to keeping your information safe and to ensuring compliance with its legal obligations under the Privacy Act 2020.

This Privacy Policy sets out how we will collect, store, use, disclose and protect your personal information. If you have any questions or concerns about this privacy policy, please contact us at info@flamecom.co.nz or 021 777 500. 

Personal information collected

We collect personal information that you voluntarily provide to us. Personal information is any information that relates to an identifiable person. The personal information that we collect may include the following:

  • Name, address and contact details

  • Any other information which assists us in conducting our business, providing and marketing our services.

We may collect personal information from you directly by email, phone, face to face meetings, from forms or other documents, and through our website.

Information automatically collected

In Short:  Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our website.

We automatically collect certain information when you visit, use or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information.

This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.

Storage and Security

We will take all reasonable steps to ensure your personal information is safe from loss, unauthorised use, modification, disclosure, and any other misuse. All information is stored electronically (requiring logins and passwords) or physically (in secured premises). Only authorised persons are permitted to access your personal information. We will use, disclose or retain your personal information for as long as necessary to fulfil the purpose for which it was collected and as otherwise permitted or required by law.

How can you review, update, or delete data that we collect from you?

To request, review, update, or delete your personal information, please contact us at info@flamecom.co.nz or 021 777 500. 

This Privacy Policy may be updated at any time.